Z:gnu-www-ja-rms-nyu-2001-transcript--c216e0-But before this happened, I ha/en

But before this happened, I had an experience that prepared me, helped me see what to do, helped prepare me to see what to do when this happened, because at certain point, Xerox gave the Artificial Intelligence Lab, where I worked, a laser printer, and this was a really handsome gift, because it was the first time anybody outside Xerox had a laser printer. It was very fast, printed a page a second, very fine in many respects, but it was unreliable, because it was really a high-speed office copier that had been modified into a printer. And, you know, copiers jam, but there's somebody there to fix them. The printer jammed and nobody saw. So it stayed jammed for a long time.